COVID-19 pandemic has already inflicted terrible damage upon many holistic medicine practices. As if the first wave of lockdowns wasn’t damaging enough, the sudden resurgence in cases throughout the country has pulled the rug out from underneath many businesses that thought the worst was already behind them. While it remains to be seen if states will begin ordering more shutdowns to limit the spread of the virus, holistic practices should start thinking about making lasting changes to their businesses rather than trying to ride out the crisis.
The Impact of COVID-19 on the Integrative Medicine Industry
Social distancing requirements have proven particularly difficult, though not impossible, for acupuncture, massage therapy, and chiropractic practices to manage. When the reopening process began in late spring, many of them adapted as best they could to the new guidelines, changing how many patients were scheduled, limiting staff presence, and procuring additional protective equipment. But just because those practices were ready to receive patients doesn’t mean they all came flooding back. A recent survey of healthcare facilities found that 79% of them were seeing fewer patients now than they did prior to the pandemic, a trend that has undoubtedly affected holistic practices as well.
5 Changes Integrative Medicine Practices can Expect to See Post-Pandemic
While it’s too early to say what the long-term impacts of the COVID-19 pandemic will be on holistic practices, there are some changes that seem quite likely to occur.
1. Marketing Will be More Important Than Ever
When the threat of the pandemic finally recedes, integrative medicine practices will face the tremendous challenge of attracting new patients. People may not know that holistic practices are even still open, so it will be important to establish a strong marketing presence to broadcast those services. The post-pandemic competitive landscape may look very different, with some long-standing practices going out of business and unproven newcomers opening practices. Established practices must be prepared to stand out in this new environment with the right marketing message that brings people back for their services.
2. More Patient Engagement
In addition to stepping up their marketing, practitioners will likely feel the pressure to cultivate stronger relationships with their patients. Keeping in regular communication with patients will make it easier to retain them over time and also build up a strong infrastructure that allows the practice to stay in contact in the future. Should another pandemic or similar event occur, having an engaged patient base will make the practice more resilient should it need to cut back or shut down services again.
3. Long Term Health Complications
One of the most disturbing and poorly understood aspects of COVID-19 is the lingering health effects it causes in some patients after recovery. These impacts include kidney damage, nervous system dysfunctions, and joint inflammation. Holistic practices must make themselves aware of these symptoms and determine how their health services might be able to address them for patients in search of relief.
4. Ongoing Social Distancing
While hopes remain high for the rapid development of a COVID-19 vaccine, it’s important to remember that their rollout will likely take place over time and could face significant logistical barriers. That’s partially why a study conducted early in the pandemic estimated that social distancing measures may be necessary well into 2022. Holistic practices should be prepared to keep social distancing guidelines in their offices in place for the foreseeable future.
5. Increased Demand for Remote Services
The retail industry has long found that online services tend to be “sticky.” That is, once people start using them, they tend to stick with the behavior. It’s why the number of online shoppers grows after each holiday season and it could be why the number of people expecting healthcare and holistic practices to offer remote services after the pandemic. The growth of telemedicine and increased familiarity with video conferencing tools could create a tremendous opportunity for holistic practices to reach a new range of customers who may not be willing to make an in-person appointment, but might be interested in remote consultations or presentations.
Prepare Your Holistic Practice for the Future with the Help of Holistic Billing!
Managing all these new challenges in the aftermath of the pandemic can be difficult enough without having to think about how they might impact your billing and coding. Partnering with an experienced medical billing provider with a special focus in acupuncture, massage, and chiropractic services can take the burden of insurance billing off your plate so you can work on meeting the needs of your patients and growing your practice.
At Holistic Billing Services, we deal exclusively with holistic healthcare practices like acupuncture, massage therapy, and chiropractic treatment. Our team of experienced billing and coding experts understand the unique needs of holistic practices and can help you take steps to improve your insurance reimbursements, reduce denied claims, and accelerate your revenue cycle management. To learn more about the benefits of holistic billing and begin preparing your practice for a post-pandemic world, contact our team today.
The COVID-19 coronavirus had a profound effect on holistic patient care. Many practices were forced to see patients under highly restrictive circumstances, and sometimes they were not able to see them at all. As state-mandated social distancing guidelines are slowly relaxed, many holistic practices are wondering what to do with themselves until patient levels return to the pre-lockdown levels.
What COVID-19 Has Meant for Holistic Patient Care
The impact of the coronavirus pandemic on holistic patient care has been somewhat uneven and determined primarily by whether or not a particular practice area is designated as an essential service. Chiropractic providers were given that distinction by the Department of Homeland Security in late March, which allowed many chiropractors to remain open and see patients even during the height of state-imposed social distancing requirements.
Unfortunately, massage therapy and acupuncture practices did not receive the same endorsement from federal authorities, which meant that most states ended up designating them as “non-essential” medical services. These practices often had no choice but to close their offices for the duration of the stay-at-home restrictions.
While most states have taken steps to roll back restrictions and allow businesses to reopen, some holistic practices either aren’t ready to resume seeing patients or will be serving fewer patients than they did prior to the crisis. Whether an office is reopening or taking a “wait and see” approach for the time being, many holistic practitioners are looking for ways to remain productive until they’re able to get back to full capacity.
5 Ways to Stay Productive While Unable to Give Holistic Patient Care or Operate at Maximum Capacity
1. Focus on Continuing Education
If your holistic practice is still closed or you’re only seeing a much smaller number of patients, this is a perfect opportunity to catch up on the latest trends and developments within your specialty. Most states have some form of licensing system in place that requires holistic patient care providers to take part in continuing education to ensure that they’re aware of changing best practices when it comes to delivering care. Finding the time to fit this training in between a full schedule of patients can be quite a challenge, but it should be much easier to do so during the temporary slowdown. Focusing on education will also help you to keep your skills sharp for when your patients return.
2. Reassess (or Create) Infection/Disease Prevention Policies
The impact of COVID-19 will continue to be felt even after most businesses reopen. Until an effective treatment or a vaccine is developed, there will be an ongoing risk of infection and potentially even another rapid outbreak. It’s critical, then, for every holistic practice to take extreme caution as they begin seeing patients again. One thing you can do to promote better safety is to review your policies for limiting disease exposure (or developing them if you don’t have them). This could include how you schedule and manage patients all the way down to what items you keep in your waiting room. Taking these steps now will help to reassure patients when they return that you’ve done everything in your power to create a safe and healthy environment for them.
3. Reevaluate Your Practice Procedures
Is there something about the way you schedule clients or manage your records that always caused your holistic practice headaches in the past? Now is the perfect time to solve those problems. Many practices tolerate certain inefficiencies or systems because it would be too disruptive to change them. Now that your holistic practice is functioning well below capacity, however, it’s the perfect time to make those policy changes you’ve always had in mind, whether it’s changing the way you communicate with patients or how you bill holistic patient care to insurance companies. It may also be a good time to review PPP loan forgiveness guidelines if your practice received such a loan.
4. Clean and Repair Your Office
While your office should never be dirty, there’s always a deeper level of cleaning that simply takes too much time to complete when you have a steady schedule of patients. The same goes for longstanding repairs that need to be done. It simply isn’t practical to close down your waiting room for a few days to have the carpeting torn out and replaced with wood floors, just as there never seems to be the time to steam clean or disinfect every corner of the office. Make sure that when you do begin seeing patients again, they’ll know immediately that you’re committed to making their visit as accomodating and as comfortable as possible.
5. Network, Network, Network
Managing a full load of patients can be overwhelming at times, leaving little opportunity to connect with fellow holistic care providers. The slowdown is a good time to start building (or rebuilding, in some cases) those connections. Find out what other practices are doing to address the COVID-19 crisis. How are they handling their billing and coding? Are they attending industry events and putting their names out in the community to attract new patients? Networking with your peers not only exposes you to new ways of managing your practice, but also creates opportunities for you to reach new patients and partners.
Keep Your Holistic Practice Productive and Profitable with Holistic Billing!
As a medical insurance billing provider dedicated solely to the unique needs of holistic practices, Holistic Billing Services is here to help as you prepare to reopen your practice following the COVID-19 shutdown. With many people losing their private health insurance after being laid off, you may well find yourself billing for more Medicaid and Medicare reimbursements. Having an experienced billing service like Holistic Billing at your side can ensure that you’re acupuncture billing, massage therapy billing, and chiropractic billing are being done properly to get you reimbursed faster. Contact our team today to learn more about how we can get your practice back on its feed following the several months of coronavirus restrictions.
(This post has been updated to reflect PPP loan forgiveness changes passed by Congress in June 2020)
On March 27, 2020, Congress passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act, an unprecedented $2.2 trillion assistance package intended to deliver financial support to both individuals and businesses impacted by the public health crisis resulting from the COVID-19 pandemic. While the law contains over 800 pages of relief provisions, one of the most important pieces for holistic practices was the $350 billion allocated to the Paycheck Protection Program (PPP).
What are PPP Loans?
In an effort to shore up small businesses, Congress authorized the Small Business Administration (SBA) to give out 100% federally-backed loans to cover payroll and other business expenses. The size of these loans was to be determined by the amount of time the business remained in operation throughout the COVID-19 crisis (which the CARES Act designated as February 15-June 30). Businesses that remained open could receive a maximum loan of 250% of their monthly average payroll costs. The best news, however, was that PPP loans would be forgiven provided businesses used them for their intended purposes and met certain requirements (more on that in a moment).
Although backed by the federal government, businesses had to apply for PPP loans through their regular bank, which caused a number of bottlenecks that prevented money from being distributed quickly. The program also burned through its initial funding within weeks, forcing Congress to pass another bill to provide another $310 billion to borrowers. In total, banks issued around 4.3 million PPP loans totaling $500 billion.
New SBA Guidelines for PPP Loan Forgiveness
On May 15, the SBA and the Department of the Treasury released guidelines on how borrowers could apply to have their PPP loans forgiven. While the CARES Act clearly stipulated that these loans would be forgivable under certain conditions, it left the details of how that process would be handled to the SBA. After the details were made available, however, many business owners raised concerns with Congress, which led to the passage of additional legislation in early June that made further modifications to the loan forgiveness terms.
Borrowers can request forgiveness of their PPP loan by filling out SBA Form 3508, Paycheck Protection Loan Forgiveness Application. Consisting of several sections, the first two parts of the form (PPP Loan Forgiveness Calculation Form and PPP Schedule A) must be submitted to the lender who issued the loan. In most cases, this will be whatever bank your holistic practice has an existing relationship with.
According to SBA’s guidance, there are four business cost areas that are eligible for loan forgiveness so long as they were incurred during the 24-week period (extended by Congress from the original 8-week period) following the disbursement of the PPP loan (the borrower’s “Covered Period”):
- Payroll costs.
- Business mortgage interest payments.
- Business rent or lease payments.
- Business utility payments.
Although the guidelines originally required payroll costs to make up 75% of the forgivable amount, Congress subsequently reduced that amount to 60% and extended the repayment period for unforgiven debt from two years to five.
Payroll Costs
The borrower may deduct payroll costs that were either “paid” or “incurred” during the Covered Period. This distinction allows for some flexibility, as some payroll costs may be incurred before the end of the Covered Period, but not paid until afterward. The total amount of forgivable cash compensation given to each employee during the Covered Period cannot exceed $15,385 (or a $100,000 annual salary prorated over the Covered Period). Non-cash compensation, such as health insurance or retirement contributions, given to employees is not subject to this pro-rated limit.
Business Mortgage Interest Payments
Any interest payments made during the Covered Period on mortgage obligations involving real or personal property incurred before February 15, 2020 are eligible for forgiveness.
Business Rent or Lease Payments
Any rent or lease payments made during the Covered Period on real or personal property directly related to the business due to agreements established prior to February 15, 2020 are eligible for forgiveness.
Business Utility Payments
Any utility payments involving the use of electricity, gas, water, transportation, telephone service, or internet access made during the Covered Period directly related to the business due to service agreements in place before February 15, 2020 are eligible for forgiveness.
Keep in mind that non-payroll costs cannot exceed 25% of the total forgivable amount.
CARES Act Workforce Reduction Guidelines
One of the key goals of the CARES Act was to ensure that full-time employees were not laid off due to the economic downturn caused by the COVID-19 pandemic. In order to qualify for loan forgiveness, employers had to maintain the size of their workforce during the Covered Period. The new SBA guidance measures this with a calculation called full-time equivalency (FTE).
A borrower calculates FTE by dividing the average number of hours paid per week to each employee by 40 and rounds the total to the nearest tenth. Alternatively, they can simply assign a 1.0 for employees who work 40 hours or more each week and 0.5 for employees who work less than 40 hours. If the employer’s average FTE during the Coverage Period is lower than the average FTE during past reference periods, it may not be eligible for forgiveness of all PPP funds. Any employee compensation reductions of 25 percent or greater could also limit loan forgiveness.
The latest SBA guidelines do stipulate a few exceptions to this requirement, however. Any FTE reductions that resulted from an unsuccessful, good faith attempt to rehire an employee are not counted against the employer. Also, any employees who were fired for cause, voluntarily resigned, or voluntarily requested and received a reduction in hours are exempted from the calculation.
There is also a “Safe Harbor” provision that exempts any borrower from losing out on loan forgiveness due to FTE reduction provided they meet the following conditions:
- The borrower reduced FTE levels between February 15 and April 26, 2020, and
- The borrower restored FTE levels to the February 15 level by no later than December 31, 2020.
PPP Loans and Your Holistic Practice
Since PPP funds were distributed through banks, many businesses had difficulty securing loans even when they met the established requirements. This was especially difficult for small businesses like holistic care providers, who often found themselves losing out to much larger companies. For practices that were fortunate enough to obtain a PPP loan, the newly released SBA guidelines offer an easy-to-follow roadmap to getting the loan forgiven so they can get back to treating patients as businesses begin to reopen.
Holistic Billing Services is ready to help these practices resume operations and relieve the pressure of billing and coding so they can tend to their patients in these difficult times. To find out how we can get your acupuncture, massage therapy, or chiropractic practice back up to speed, contact our experienced team today.
After the rapid spread of the COVID-19 coronavirus, social distancing guidelines quickly gave way to widespread shutdown orders that caused many businesses to close for an extended period of time. While some practices remained in operation, not every holistic practice was lucky enough to receive “essential” designation and joined businesses like restaurants and retail stores in closing their doors.
As several states begin to relax these guidelines, holistic practices need to start making plans to reopen to patients. Before they can do so, however, there are several factors they must take into consideration.
When Will Holistic Practices Start Reopening After COVID-19?
The question of when to reopen depends on a number of factors. First and foremost, COVID-19 shutdown orders have been implemented at the state level, so there has not been a universal standard applied to all practices across the country. This also applies to the decision to reopen, with some states moving very swiftly (perhaps too swiftly, in the eyes of some health experts) while others are more hesitant.
In some cases, holistic practices did not close at all. Chiropractic providers, for example, were designated as an essential service by the Department of Homeland Security in late March. While this designation took the form of an advisory rather than a federal mandate, it did create the justification for some states to allow these practices to stay open throughout the COVID-19 shutdown.
For massage therapy and acupuncture practices, however, the situation has been more complicated. Without clear guidance from federal authorities, most states have either specifically designated massage and acupuncture as “non-essential” medical services or failed to provide a clear exemption from shutdown guidelines. Since providing massage and acupuncture treatments is not possible without close contact with patients, many of these practices would most likely have experienced a significant drop-off in patient traffic even if they had been deemed essential medical services.
Given this complex environment, each state’s guidelines for relaxing shutdown policies must be considered individually. Some states are already allowing non-essential practices to reopen, but others are keeping strict social distancing guidelines in place for the foreseeable future. Holistic practices should check their state’s current status to make sure they’re using the most up-to-date information for deciding when (and how) to reopen.
What Do You Need to Do Before Your Holistic Practice Reopens?
If your state is allowing holistic practices to reopen, it’s important to realize that most businesses are reopening under very strict conditions that take the ongoing risk of COVID-19 into account. That means several changes will need to be made when it comes to managing and treating patients.
Here are a few things you should do before reopening your holistic practice:
Implement Patient Prescreening
Every patient should be prescreened by phone before they arrive at the office to make sure they are not symptomatic. Do not come into contact with anyone who may be infected with COVID-19. Patients who arrive at the office ill should be sent home immediately to avoid the risk of further infection. Since implementing social distancing measures will likely reduce the number of patients you can see in a day, you should also establish a system for prioritizing patients with the most urgent needs.
Rearrange Waiting Areas
Patients should not be in close proximity to one another while waiting to receive treatment. There should be at least six feet of distance between seating. Depending on the layout of the office area, guidelines may need to be put in place to avoid having too many people in narrow hallways or elevators. Non-essential items in waiting areas and treatment rooms (such as magazines, dishes with mints, or games) should also be removed as they could become transmission vectors.
Stagger Your Bookings
One of the easier ways to avoid having too many people in an office is to stagger appointments. This not only minimizes the number of people sitting in a waiting area, but also creates opportunities to clean and disinfect surfaces that could be contaminated. While this could mean seeing fewer patients during the day, lower patient volume is preferable to your holistic practice becoming a vector for COVID-19 infection.
Use Protective Gear
Even as states begin to reopen businesses, many of them are still advising customers and employees to wear protective equipment to minimize direct contact. Everyone working at your holistic practice should have a mask and gloves, and it would not be unreasonable to ask the same of patients.
Emphasize Handwashing
Handwashing is one of the most important steps you can take to minimize the risk of infection. It’s especially important for holistic practices, where some amount of patient contact is unavoidable. Stock up on soap and think about how to incorporate a rigorous handwashing routine into your practice. Even when wearing protective equipment and washing your hands regularly, avoid touching your eyes, nose, and mouth while treating patients to minimize the risk of transmission.
Get Your Holistic Practice Ready for Success With Holistic Billing!
Preparing your holistic practice to reopen after the COVID-19 shutdown is a major undertaking that will require you to rethink some of your core business practices. One area that could be more complicated than ever is patient billing. With many people losing their jobs and health insurance rules changing rapidly, it can be difficult to keep up with the demands of billing and coding for holistic practices.
By partnering with an experienced billing service like Holistic Billing, you can let someone you trust to manage the ins and outs of billing while you focus on getting your holistic practice ready to reopen. Contact our team today to make sure your business has everything it needs to manage billing the aftermath of the COVID-19 shutdown.
The questions that we have attempted to answer in this inaugural edition of Holistic Billing COVID-19 FAQs derive from a variety of resources, including direct questions from practitioners from across the country.
The answers to these questions and recommendations put forth originate from institutional guidelines from selected academic centers, relevant websites, and a wide range of individual experiences sent to us.
Our FAQs are by no means exhaustive but, hopefully, enough to provide practical guidance to a broad cross-section of integrative medicine practices. As new information emerges, Holistic Billing will update the FAQs.
1. What is a pandemic?
The definition of a pandemic, according to the World Health Organization (WHO), is a worldwide spread of a new disease. A pandemic occurs when a new virus emerges and spreads around the world, and most people do not have immunity.
2. What is coronavirus? What are the signs and symptoms of coronavirus?
Coronaviruses are a family of viruses that can cause illnesses such as the common cold, severe acute respiratory syndrome (SARS), and Middle East respiratory syndrome (MERS). In late 2019, a new coronavirus was identified as the cause of a disease outbreak in China. The virus is now known as the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The disease it causes is called coronavirus disease 2019 (COVID-19).
Signs and symptoms of COVID-19 may appear two to 14 days after exposure and can include:
- Fever
- Cough
- Shortness of breath or difficulty breathing
The severity of COVID-19 symptoms can range from very mild to severe. People who are older or have existing medical conditions, such as heart disease, may be at higher risk of serious illness; this is similar to other respiratory diseases, such as influenza.
SOURCE: Mayo Clinic
3. What is the best estimate for the incubation time after exposure?
According to information from the Centers for Disease Control and Prevention (CDC), the estimated incubation period for COVID-19 ranges from two to 14 days, based on existing literature from other coronaviruses such as MERS-CoV and SARS-CoV.
4. Are there guidelines for a practice to follow if a patient tests positive for COVID-19? If a clinic sees a patient, should the clinic be quarantined?
At this time, there is no published guidance available that would address the specific question of how an outpatient facility should respond if a recently seen patient has COVID-19 infection beyond what is described in the CDC guidance.
The CDC has published guidance for infection control and prevention in health care settings in the context of COVID-19. The CDC also published guidance for risk assessment and public health management of health care workers who may be exposed or infected with COVID-19.
Providers and integrative medicine practices are encouraged to follow this guidance where possible. Consider the following point to guide clinic preparation and planning:
Patient scheduling:
- It may be reasonable to postpone routine treatments or follow-up visits of patients or to conduct those appointments via telemedicine.
- Consider calling all scheduled patients one day in advance of the practice visit to screen for COVID-19 exposure/symptoms.
5. Should I wear gloves during treatments on an asymptomatic patient with no risk factors?
There is no reason to do so at this time. Be vigilant with hand hygiene and wiping down any equipment that touches the patient.
6. How should patients be assessed when they enter the clinic?
Ideally, patients should be screened by clinic staff before the patient comes to the clinic.
7. What are some practical steps to protect clinic staff?
Each clinic must determine what is possible and what facilitates essential patient care. The first step is to create a plan for your facility. The following are practical first steps to consider:
Screen staff
- Educate staff on red flag symptoms (fever, cough, shortness of breath)
- Mandate self-reporting of symptoms and exposures by all staff
- Symptomatic staff should remain home and await further instruction re when to return to work, testing, etc.
- Proactively screen staff each day
Prevention
- Increase disinfection according to CDC guidelines
- Protect janitorial staff with safe handling of trash and linens
- Consider masks and gloves for therapists who are in contact with patients
- Consider wearing clean scrubs daily
- Patients and clinicians are urged to follow the CDC’s recommendations on mask wear
- Strongly encourage patient and therapist hand washing prior to and after entry of your facility
Social distancing
- Allow non-essential staff to work from home when possible
- Keep three to ten feet apart in clinics and workspaces where possible
8. What is the best way to disinfect the clinic?
According to CDC guidelines:
“The fundamental frequency of cleanings is unclear but recommended that individual practices work to clean their facility at least once daily but as often as feasible with staffing. All high-volume contact surfaces need regular cleaning, including counters, cell phones, light switches, faucet, and toilet knobs, doorknobs and door faces, and keyboards.”
SOURCE: CDC
9. How can we limit patient volume in the clinic to decrease the risk to staff?
There is no “one size fits all” recommendation; it depends mainly on the patient population of individual practices.
Here are a few measures that one can take to decrease risk to staff:
- Limit the number of people allowed to accompany the patient (e.g., no more than one)
- Consider asking patients with a mobile phone to wait in their car until their scheduled treatment time or until staff contacts the patient to come inside; this limits the number of people near the waiting area.
10. What sort of education should we be providing to patients and their families?
First, educate yourself with the CDC guidelines for healthcare professionals. Educate patients and families on red-flag symptoms such as fever, cough, or shortness of breath. Reinforce the importance of prevention with social separation (maintaining three to ten feet distance from others in public) and proper hygiene (handwashing, covering their cough, avoiding touching their face). Tell them that symptoms can occur two to 14 days after exposure, and ask them to report exposure to symptomatic or test-positive persons or recent international, cruise, or air travel.
11. What procedures are eligible for telehealth visits?
Insurance payers are quickly updating telehealth guidelines in response to the COVID-19 pandemic. The majority of plans covering telehealth visits for integrative medicine practitioners limit coverage to the pre-existing patients of in-network providers.
At the time of this writing, most codes eligible for telehealth for integrative medicine practitioners are E/M or office visit codes. You must check with your state license guidelines, insurance payer policies, and malpractice coverage provider before proceeding with telehealth visits for integrative health.
12. Can I still provide services for the Department of Veterans Affairs?
The VA recently distributed documentation asserting that providers supporting Veteran’s Affairs Choice Network are “operating as an Essential Business under contract with them to provide services for the Community Care Network (CCN).” In addition, they consider the “continuation of these services is for official federal Government business for the furtherance of the delivery of healthcare for the Department of Veterans Affairs.
Based on the VA documentation, the services you provide to support Veterans through your contract with the VA 3rd party administrators are essential to support the health and wellbeing of Veterans during this time of crisis. To help providers safely care for Veterans and to prevent further spread of the virus, VA is allowing providers to deliver care through telehealth and telephone consults for Veterans with an approved referral. To the extent you make decisions about changing your current delivery of care during the pandemic, they ask that you, please check with your VA 3rd party administrator.
Do you have more questions about COVID-19? Does your practice need assistance to get through the COVID-19 outbreak? Holistic Billing Services is here to help!
You need an experienced advisor who can help ease the stress that comes with running and growing a successful holistic practice—especially during this trying time. Our seasoned, specialty-specific consultants will help ensure your holistic practice can continue to run efficiently—and safely. Contact us today for more information!
DISCLAIMER
Answers to the Frequently Asked Questions (FAQs) regarding COVID-19 were developed by HOLISTIC BILLING) volunteers based on the information available to them from a variety of resources, including the CDC, WHO, combined with their own practical experience and knowledge. Provided for voluntary, educational use by health care providers during an urgent and evolving COVID-19 pandemic. They are not medical or legal advice and not intended for diagnosis or treatment of specific conditions. They do not endorse or recommend particular products or therapies, mandate any one course of medical care, or constitute a statement of the standard of care. The answers are not inclusive of all proper approaches or exclusive of other methods reasonably directed to obtaining the same results. Each health care provider must make the ultimate judgment regarding treatment and management approaches considering all the circumstances presented. HOLISTIC BILLING does not assume liability for the information, conclusions, and recommendations contained in the FAQs or any injury or damage to persons or property arising out of or related to any use of this information or any errors or omissions. The FAQs are based on information available at the time of the responses. There may be new developments that are not reflected here and that may, over time, be a basis for HOLISTIC BILLING to revisit and update the FAQs.